Team

Water Star Motors, Santa Cruz

The WATER STAR MOTORS Team
Import Car Specialists

Your Serene, Green Auto Repair Team: Henry, Lisa, Dan, Derek, Troy and Jim

Henry and Lisa have assembled a team of dedicated and loyal employees who love their work and are constantly striving to improve their skills through continuing professional education.

Henry Carter — Owner & Co-Founder of Water Star Motors

Henry Carter, Owner Water Star Motors
Henry is a natural-born mechanic — Sometimes known as the “Car Whisperer”. He started working on cars when he was fourteen. His professional experience with Mercedes dates back to 1979, when he started his career by working for a Mercedes dealership in Colorado Springs.
 
He is a Master Technician for Mercedes & Nissan, and is an ASE Master Technician and Advanced Level One Specialist. Henry's extensive and varied work experience has touched on nearly every foreign model and make — if you have a foreign car, Water Star Motors can fix it! Bring it to Your Serene, Green Auto Repair Team!

 
Henry is an avid recycler and promoter of sustainable living. Henry also enjoys the culinary arts, fine wine, meditating, travel and wood carving.

 
Credentials:

  • Owner with high integrity and is environmentally conscious
  • 30 years working as a professional technician: Factory trained in Mercedes-Benz, Nissan, Acura and Peugeot. Has worked in Mercedes-Benz, Porsche, Audi, BMW, Nissan, Toyota and Honda dealerships.
  • ASE: Certified Master Technician, Parts specialist, Service consultant and ASE certified advanced level specialist
  • Bosch certified auto repair technician
  • IMACA certification (Air conditioning)
  • California B.A.R. Smog Class — 90 hour advanced smog training
  • Hybrid vehicle class (several)
  • A lifetime of training in MBZ and all other import vehicles
  • Community: Treasurer. Board of Directors of the Scotts Valley Exchange Club; '04 – '07
  • Board Member – Surf City Exchange Club
  • Co-creator of 'If My Car Could Talk" radio show
  • Co-creator of Feng Shui car kits
  • Co-creator of "Rock, Paper, Car" — How Your Car Works
  • Green Business Networking


Lisa Carter  — Owner & Co-Founder of Water Star Motors

Lisa Carter, Owner Water Star Motors
The feminine presence at Water Star Motors.
 
Does being a ballet major pay-off? Yes! Lisa's experience as a ballet dancer lends grace to what ever she does. Initially, Lisa got her hands dirty under the hood assisting husband, Henry, with car maintenance, repairs and advising. However, now the business has grown to the point where Lisa and Henry have a team of highly trained technicians and service advisors to assist them, Lisa is able to focus on issues behind the scenes, including directing Water Star Motors' marketing,finances and writing Rock, Paper, Car for Metro Weekly as well as Waterstars Blog: The Sage Mechanic.

 
Says Lisa: "It is so good to work with such a great team of smart, harmonious hard workers. They are my serene, green, auto repair team!"

 
Lisa is an advocate for sustainable living (let's save our planet one person at a time). She is a great listener, organizer and get-it-done kind of gal. Lisa not only loves to meditate herself, but she teaches meditation classes as well.

 
Credentials:

  • Most current: ATI Business training and Performance Group
  • Training with Small Business Development Center 
  • Many years — member of Leads Club 
  • Board of Directors — Financial Recorder – Non-profit – Chee Hau Center 
  • Co-creator of "If My Car Could Talk" radio show 
  • Co-creator of Feng Shui car kits 
  • Co-creator of "Rock, Paper, Car" — How Your Car Works
  • Board of Directors – non profit – The Sustainability Academy
  • Board of Directors – non profit – Surf City Exchange Club 
  • Mom & Grandma

      Dan - Owner in Training Water Star Motors' Serene, Green, Auto Repair Team.

      Dan at The Desk
       
      Dan is the owners’ youngest son and has been working at Water Star Motors since the inception in 1993. Initially he helped after school and then became a full-time employee. Over the years he has been to a number of automotive repair classes and business management classes.

       
      Dan, like Henry, is a natural born mechanic. He has shown and expressed interest in taking over the family business one day. To help facilitate this he was sent to a week-long service advisor training in Glendale, CA. He is currently in training with the Automotive Training Institute for business management and public relations. 

       
      Dan is a hard worker and loves the positive team spirit at WSM. He is also proud of his participation in the Greenness of Water Star Motors.

       
      When Dan is not raising his Argentine mastiff (dogo) dog, Mica he finds time for MBZ restoration projects and enjoys riding motorcycles. 



      Jim - Diagnostician, Smog Technician, Certified Technician

      Jim, Smog Technician

      Credentials: 

      ASE Master Technician
      Advanced Level Specialist and Service Advisor
      State Licensed Smog Technician

       
      Been working on vehicles since 1985.

       
      Hobbies: Restores Antique Farm Equipment, member ACMOC – Antique Caterpillar Machinery Owners Club & Early Days Gas Engine & Tractor Association. Jim also enjoys fine dining, playing at the beach and an occasional round of golf. 

       
      Why do you like to work at Water Star Motors? “Friendly Faces, Wealth of Knowledge, Super organized and thanks for the job!!!”



      Troy - Certified Technician

      Troy, Certified Technician
       
      Troy has been working on cars since 1989. When he is not working on cars he works on anything with a motor and calls it fun! Other hobbies include living life and all kinds of artwork.
       


      Personal philosophy: Never pass up an opportunity. Then was, now is, tomorrow might be.

       
      ASE Certified Technician

       
      Troy loves being a part of the Water Star Motors Team because everyone is so nice.


       


      Derek, Service Adviser

      Derek - Service Adviser

       
      Starting in 1982 Derek worked on cars as a technician for 10 years. Then he realized he has fabulous people skills and switched to Service Advising – 1992 to present. 

       
      Hobbies: Working on the house, fishing – especially in the ocean, and Kayaking.

       
      Why do you like working at Water Star Motors? Really like the good and positive atmosphere, excellent clientele and happy customers!”


      Customers 

      Of course, we wouldn’t be here without you, our wonderful customers!
      Happy, Satisfied Customers!
       
      Our customers are the reason we come to work every day. Our goal is your satisfaction and the safety and reliability of your precious vehicle. We appreciate your referrals to your friends and family. Thank you!


      "I love Water Star Motors because they are really nice people, they extend themselves to be helpful, are knowledgeable and have high quality of service."