Who Are We? Water Star Motors is Your Serene, Green Auto Repair Team!
Family owned and operated by Henry and Lisa Carter since 1993, Water Star Motors has grown steadily on the basis of strong reputation with customers, being a Green Business and being nice.
We were awarded the Small Business of the Year 2007 by Assembly member John Laird. We were voted Best of Santa Cruz in the annual Good Times reader poll of 2002.
How did we get our name?
Our name, Water Star Motors, was inspired by a camping trip Henry and Lisa took to the Washtahi campground, in Big Basin State Park. Washtahi is Indian for water-star/falling star, and meteor showers could be seen in the sky that night.Our first location was on Water Street, then Pacific Avenue and now River Street. We specialize in Mercedes-Benz, which has a star logo. Alchemically speaking, if you mix fire and water, you get steam. All of these things blend together beautifully in the name Water Star Motors. We are Your Serene, Green Auto Repair Team.
Our Technicians
We are a Bosch Authorized Service Center, with ASE Certified Technicians who participate in continuing professional education. Our technicians are professionally trained car buffs who don't drop their wrenches with the five o'clock whistle, and you benefit as a result.Support the Community
Charter members and club builder of the Exchange Club of Santa Cruz.We are supporters of; CASA, Boys and Girls Club, Walnut Avenue Women's Center, Second Harvest Food Bank, Ecology Action, Green Business Program, Young at Heart, Chee Hau Center, Santa Cruz High School Athletics, the Exchange Club…to mention a few.
Henry and Lisa's Top 10 Why should your car be serviced at Water Star Motors?
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| Lisa and Henry Carter, Water Star Motors, Santa Cruz |
- Our primary goal is to create an exchange of abundance with you that begins with our providing the highest quality of service for the best price in order to ensure your satisfaction and is completed with referrals of your friends to Water Star Motors. Thank you.
- We believe in customer service. We are friendly. We do our very best to hear what you have to say about your car.
- We provide every possible means to make it convenient for you. From Early-Bird Drop-off to shuttle service to your home or office to (almost always) same day service.
- We have a staff that is highly trained and is constantly getting new training to hone their skills. Also, we keep up with the necessary technology in order to communicate with your vehicle.
- We have the latest test equipment available to help us make the proper diagnosis for the problems your car may be having.
- We believe in a VALUABLE FINAL PRODUCT. Your vehicle is test driven to ensure everything's perfect for you.
- We have one of the longest warranties among local shops: Labor and new parts 12 months-unlimited mileage (does not cover wear items such as brakes & belts or labor for lifetime parts).
- We believe in preventive maintenance and strive to alert you to your car’s upcoming scheduled services.
- We perform a complete vehicle inspection each time we see your car and advise you on safety issues and potential problems for the future.
- You will not only save time and money with us but will obtain the peace of mind that comes from knowing your car is safe, reliable and optimally maintained.
"Thanks so much for all your efforts and doing a great job. You were efficient and I loved the service. It seems as though you are very conscious about all your customer's needs. I look forward to my next visit! You are great people " - Lynn K.
